Avoid at all costs. AXA Insurance Reviews. Reply from Poncho Insurance Glad that you find the online policy purchase easy peasy CC, thanks for the review. Expert reviews of Axa travel insurance. Check out what 4,469 people have written so far, and share your own experience. AXA was asking over double what many insurance companies were asking. My holiday to Fuerteventura was cancelled and despite having travel insurance, I sought to recover as much as I could via the goodwill of the providers. Schrijf een review. But you might wonder which company you should choose. I'm genuinely speechless at some of the antics and the worst of all has been using COVID 19 as an excuse on why they can't answer the phone. This certainly is a reflection of their 74% bad review on TrustPilot. 10 months on and still not settled my burglary claim !! AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. And I hold this company 100% accountable. Do you agree with AXA España's TrustScore? You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! I will now be moving to another insurance company for both my home and car insurance. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. AXA Insurance our the worst Insurance company in the World Especially the UK Redhill Office, staff rude, incompetency at a new level, AVOID AVOID AVOID !! Great, simple to use website, great service, reasonable price. I will change companies as soon as I can. Do you agree with AXA’s 4-star rating? Bekijk hun ervaringen en deel die van jou! Very disappointed with my AXA car insurance renewal quote I received. Reading our Axa travel insurance reviews can help you find out what other travellers have to say. Happy to escalate this and speak to any representatives in AXA or Trustpilot to verify this as there are several paper trails along with 3 official complaints. My father died. How many stars would you give AXA UK? Paying monthly I alway do use. Check out what 4,458 people have written so far, and share your own experience. On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of “Average” (based on more than 2,500 reviews). Would not use this Insurance Company again. I took insurance out for my teenage daughter to go on holiday with some family members in March and as has happened to many, the trip was cancelled due to COVID19. Their circus of errors, delays, blatant ignoring and sheer incompetence led to it. My home insurance renewal quote is 30% higher than last year despite having made no claims. 3.55 / 5 Write your review. This was supposed to simplify the process. Ik betaalde 59,40 euro voor de verzekering en 317 pond voor herstelling van 1 lekke band ! Steer Well Clear of this Company at all costs. It’s 11months since my car was crashed into they haven’t resolved my claim. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it happened. I have received nothing from AXA.It is disappointing to find that a company such as this could fall short throughout the entire process. Reviews AXA Home Insurance. Ben je het eens met de sterrenscore van Bupa UK Insurance? Avoid at all costs**Edit. When I stated why this was not possible I was put on hold a second time.The third person I spoke to even asked me for the details of how he died. Incompetence of the highest level. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Great service. In theory this is "to help the driver improve their driving" I purchased 12 months insurance for my son. they take my direct debit payments out each month on time though ? I use Churchill Insurance for separate high prized possesions and thank god i do because AXA are just unbelievable. No claim processed because their weather app indicated no recent storms even though I sent photos of the recent mini tornado which had upended huge trees. So when AXA gave me a renewal quote of £528.78 single payment or monthly payments of £55.30 which is £608.30 a year to insure a 2011 Peugeot 3008, 1.6HDI which I only cover around 4000 miles a year.I knew I would have to look for a better quote. Reviews AXA Home Insurance. 2,428 people have already reviewed AXA. It offers a range of insurance products including home insurance, car insurance and travel insurance, as well as landlord insurance, private health insurance and dental insurance.. AXA belongs to the AXA Group which owns several other brands including Swiftcover. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. We sure hope you don't ever need to claim but if you do, we're here for you to make the process hassle-free. Extremely incompetent I had to sort all this out myself making multiple calls to the obtain a reference number. We are now 3 weeks into a claim where my father suffered a severe heart attack and required repatriation to the UK for treatment. No sign of fixing the issue either and send absolute cowboys to do the work. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Join the 45 people who’ve already contributed. 1,8. www.axahirecarcl aims.com. On SmartMoneyPeople.com Axa car insurance scored 3.6 out of 5 stars. When I took out the policy I used what I thought was a reputable insurance provider - AXA - to ensure if anything went wrong I was safe in the knowledge that my daughter was covered. The AA and RSA Insurance Group have been named as the worst insurance providers for handling car and home insurance claims respectively, according to a new survey. Comprehensive.Best price anywhere. Eventually they sent out a surveyor from BVS (cowboys) who made an assessment for a settlement that amounted to 33% of the lowest quote I could obtain. ... Overzicht Reviews Over Trustpilot AXA Reviews 6 • Gemiddeld . AXA will not pay out legitimate claims if they can wriggle out of it. Visit this website axa.es. Used their Home Emergency Assist service. Check out what 3,870 people have written so far, and share your own experience. He told me not to interrupt him while he was talking, implied that if I was put in front of a judge I would look stupid, and told me in a sarcastic voice that when I have the time I should look at my own policy and read it if I wanted further information.I submitted a formal complaint and was told [name removed from this space] had no bad intentions and described him in laudatory terms as a 'very' experienced technical handler! YOU WILL REGRET IT! This involves the installation of a black box tracker into the car. Terrible, Shameful and Bad Insurance company. The first three individuals I spoke with had no training of how to handle a call such as this. © 2021 Trustpilot A/S. Easy to set up online. AXA business insurance customer reviews. Also that the complaint would be handled internally and confidentially. Check out what 3 people have written so far, and share your own experience. I don’t know why AXA just made the payment without any reference it was related to my car! I called AXA to see if they could match that offer and got a message saying , if your calling to see if you get your renewal quote cheaper hang up. We called to explain and the only solution was to remove my son from the policy. Will definitely be escalating to the ombudsman once Axa inevitably ignore my complaint for 8 weeks.. However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. Axa car insurance reviews on Smart Money People come from drivers like you! Do you agree with AXA’s 4-star rating? Write a review. Easy to do .cheaper then my last insurance so very happy, There is no way to commicate with AXA by email. They void my insurance on the spot and told me to get insurance elsewhere. Bekijk wat 7.711 klanten hebben geschreven en deel je eigen ervaringen. Paying monthly I alway do use. I could not achieve this with the last £255 of the villa hire and so I claimed with ATA. AXA was asking over double what many insurance companies were asking. Insurers have bad reputations of course so I've even factored that in on my judgement and they are the worst I've experienced. Bizarre. There are 352 customers that AXA Insurance, rating them as bad. All rights reserved. This company has the worst customer service ever. Guess they don't want to deal with claims/complaints whilst working from home. | Read 21-40 Reviews out of 2,428 It’s 11months since my car was crashed into they haven’t resolved my claim. AXA advised me that my Son, a joint policy holder of my home insurance, living at a different address had to declare if he had any previous claims - he did - relevant to him but not to me or my address here. AXA made payment to my finance house to settle the write off claim but they just made payment with no reference whatsoever so my finance house couldn’t determine if it was from me. Axa healthcare paid none of our claims over 2.5 years. Will definitely be escalating to the ombudsman once Axa inevitably ignore my complaint for 8 weeks.. Ben je het eens met de TrustScore van AXA? 3 0. Your experience matters. As a consequence I turned down the offer and I am now waiting for one of ‘their’ contractors to attend to evaluate the costs.My advice to potential customers - avoid like the plague! I was then placed on hold for a long while.The next person I exchanged words with proceeded to tell me they needed to speak to the policy holder. Taken over a year too agree fire claim and still not settled. In summary, this was a leakage claim which is still ongoing 9 months in and leaving a vulnerable adult with no running water for hours on end and no bath or hand basin for months! Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. Have a home emergency and needed a plumber, since when is being on hold over an hour on a claim line an acceptable business practice, using COVID as some sort of excuse to trim staff is just pathetic & shoddy, I mean its seems the standard practice across all these big companies but at least they pick up the phone, AXA just seem to put you on hold and subject you to the emotional torture of listening to hold music that inspires one to grab the nearest knife & say goodbye to the world, will defo not be recommending or renewing with them again, don't know where that FeeFo score came from as its definitely not legit, The worst insurance company that i have ever had to deal with , not using covid as an excuse ! The response to my complaints have been, "we are so busy, we will address this starting in Jan 2021".... Charming! Read 1 more review about AXA Only the ... Will never go with AXA again for car Insurance. On SmartMoneyPeople.com Axa car insurance scored 3.6 out of 5 stars. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. Never again. Join the 238 people who’ve already reviewed Axa Travel-insurance. So any future purchasers can truly understand the gravity of my advice to steer clear of this company. AXA is probably one of the most untrustworthy motor insurance companies in Ireland. axa.es. Read about their experiences and share your own! Reply. An update on previous review. !. However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. I have been told by Trustpilot to remove this man’s name from my review at the request of AXA. To measure our success, we have partnered with Feefo that operates independently of AXA. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. Share. -10/10 Customer Service, 2 Way Conversations Are A Must, Not Endless Hold Music. I’ve been a customer with them for a few years and just got shafted by Axa. | Read 101-120 Reviews out of 3,870 What do Axa car insurance reviews by customers say? Terrible. COVID-19 lies, what I mean is the totally unnecessary excuse for poor customer service because of COVID , we have been i this situation for months so the customer service should be more or less back to normal as I found very poor when I tried to log an accident only to be told eventually it would be better to ring back later or in the week, why?? Read Astebbing's review of the AXA Home Insurance, 2 of 110 AXA Home Insurance reviews, & compare with other Home Insurance at Review Centre Following a leak in an en suite bedroom 3 months ago I am still waiting for closure. Appalling service and response (took 4 days for someone to attend a leak!). You can also write your Axa travel insurance review too! Reading our Axa travel insurance reviews can help you find out what other travellers have to say. Our Telephone enquiry team cannot alter your renewal quote. That last exchange of words was less than five minutes long, yet my call in total had been almost an hour by the amount of time I was placed on hold in between.Multiple correspondences have been sent addressed to my late brother since and even this week we have received a settlement cheque made out to him. | Read 121-140 Reviews out of 4,462 AXA Travel Insurance doesn't even deserve one star. It was clear they were out of their depth with dealing with this matter.Remaining calm I made it clear again that I needed to speak to a member of bereavement team.When I managed to get through, I reiterated the same information as I had done to the two previous individuals and the call finally came to a close. Provider in the past making multiple calls to the obtain a reference number herstelling van 1 band... Know why AXA just made the payment without any reference it was not by. 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